Frequently Asked Questions

  1. From which country do you ship the products?

    • Products are shipped from our warehouses located in Europe, America, and Asia.

  2. What is the delivery time?

    • Delivery time varies depending on the warehouse from which the product is shipped. It typically ranges from 2 to 10 days. Customs processing can be a significant factor in international shipping delays.

  3. Do I need to pay additional customs fees for the products?

    • No, all customs duties and taxes are covered by us.

  4. Can I return the product if it’s not as expected?

    • Yes, you can return products within 30 days. Please refer to our return policy for detailed instructions.

  5. Do you offer refunds?

    • Yes, we provide refunds for products returned in accordance with our return policy. You can read more details on our return policy page.